Privacy Policy & Disclosures

1. Privacy Policy

Information you enter into this website is transmitted by secure-socket-layer (SSL) technology and stored on digital media utilizing industry standard encryption. We do not sell or otherwise disclose your submitted personal information to any third party except as may be required by law. Creatis is not responsible for any transmission of personal information that may result from any hacking or compromising of the personal email account you provide us, which is not hosted on our system.

Opt-In / Opt-Out.

By submitting your information via this website you consent or "opt-in" to be contacted by us and to receive periodic updates from us. Should you wish to discontinue contact in the future, you may unsubscribe or "opt-out" by following the unsubscribe instructions on the footer of your welcome email or by contacting us directly. 

Information We May Collect.

Should you decide to open an account with Creatis Capital, we may collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information about your transactions with us, our affiliates, or others; and
  • Information we receive from a consumer reporting agency.

Information We Disclose.
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as required by law. We may disclose information in connection with legal proceedings, such as responding to a subpoena when required by law or regulation. This is done on a strictly confidential basis.

Confidentiality and Security.
We restrict access to nonpublic personal information about you to only those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

2. Anti-Money Laundering Policy

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for information that will allow us to identify you. The information may include your name, mailing address, date of birth, social security number, e-mail address, occupation, place of employment, telephone number and financial suitability information as required by law and regulation. We may also collect information about your prior investing experience and financial products and services you have purchased.

The Firm will maintain records related to customer identity verification for five (5) years after the account has been closed or the customer's trading authority over the account has ended. These records include: information provided by the customers; the method used to verify customer identity; the results of the verification; and the resolution of any discrepancy in the identifying information.

3. Business Continuity Plan

The Firm has created a Business Continuity Plan (“BCP”) that provides for the Firm to continue client service within a reasonable amount of time, given the scope and severity of a significant business disruption (“SBD”).

The BCP anticipates responding to both internal and external SBDs. An internal SBD, such as the loss of the telephone system, affects only the Firm. The Firm will respond to internal SBDs by re-routing calls to secondary numbers, and/or relocating its primary office to a secondary location, and/or, recovering data from a back-up storage media and/or a back-up site. The Firm expects to recover from an internal SBD within one hour.

An external SBD, such as a power outage or flood, affects multiple businesses and can be local, regional, national, or global. The Firm’s response to an external SBD relies more heavily on other organizations, such as product sponsors. The Firm expects to recover from an external SBD within six hours. In the event a SBD prevents customers from contacting the Firm by using the Firm’s primary phone number, fax number, or email address, customers may contact the Firm by using the following secondary contact information: Creatis Capital LLC, 100 West 18th Street, Suite 7F, New York, NY 10011. While no contingency plan can eliminate all risk of service interruption or temporarily impeded account access, the Firm continually assesses and updates its BCP to mitigate all reasonable risk.This disclosure is subject to modification. You may request a copy of the Firm’s full BCP by contacting the Firm.

4. FINRA BrokerCheck Public Disclosure Program

The Firm is a registered member of the Financial Industry Regulatory Authority (“FINRA”). FINRA BrokerCheck is a public disclosure program which allows the public to obtain current regulatory information about FINRA member firms and registered representatives. An investor brochure containing information about this program is available from FINRA. For an information description of this program contact FINRA through its Public Disclosure toll-free line a 1-800-289-9999 or through their website www.finra.org/brokercheck

5. Securities Investor Protection Corporation (SIPC)

The Firm is a member of The Securities Investor Protection Corporation, SIPC. For further information concerning SIPC, please contact them directly at http://www.SIPC.org or 202-371-8300.

6. Changes to Our Policies

We reserve the right to change our policies and the terms of this notice from time to time. By electing to become one of our customers or by receiving our products and related services, you agree to receive copies of this notice and any amendments to it, unless you notify us otherwise in writing at the address provided below.

Our mailing address for purposes of this Notice is:

Creatis Capital LLC
Compliance Department
100 West 18th Street, Suite 7F
New York, NY 10011

Questions related to this notice about the protection of your personal information can be addressed by contacting us Contact Us